Maintenance Department

With our computerized Maintenance tracking software, we are able to streamline your Association’s needs. Creative Management Company is able to track work orders from the first call to the completion. We are able to keep a complete history of all work orders that have been opened for the property. All work orders include who requested the service, who the work was assigned to, when it was assigned, when it was completed, and any pertinent comments with regard to its completion. We have the capability of scheduling preventative maintenance tasks on a set basis. When a preventative maintenance order becomes due, a work order is automatically generated and sent to the appropriate contractor. Owners can submit work orders by phone, email, fax or via our web site.

Creative Management Company’s philosophy has led to long standing relationships and reputations with over 3000 service providers in the Greater Houston area. Our vendor approval process will ensure that individuals working on our properties have the appropriate insurance coverage.

Kelly Futral, our lead Service Coordinator, has been with Creative for 23 years. With her vast experience with Homeowners Associations, she excels in providing owners with the highest level of service.